Economic Development

European Union Aid Programme
for Turkish Cypriot community

1111111
Search
Announcements
  • 10.07.2018 - TRAINING ON MARKETING (NICOSIA)
  • 03.07.2018 - TRAINING ON DIGITAL MARKETING AND SOCIAL MEDIA (NICOSIA)
  • 21.06.2018 - BRAND MANAGEMENT TRAINING (FAMAGUSTA)
  • 12.06.2018 - TRAINING ON TRADE OPPORTUNITIES FOR AGRICULTURAL PRODUCTS (LEFKA/ LEFKE)
  • 07.06.2018 - TRAINING ON DIGITAL MARKETING AND SOCIAL MEDIA
  • 10.05.2018 - TRAINING ON EXPANDING YOUR MARKET (NICOSIA)
  • 08.05.2018 - TRAINING ON GREEN LINE TRADE (KARPASIA/ KARPAZ)
  • 27.04.2018 - TRAINING ON LEADING INNOVATION (NICOSIA/ LEFKOŞA)


Media



QUALITY MANAGEMENT

Quality management describes the approach and implementation of quality measures for the consistency of good standards for a product, service or organisation. According to the ISO guidelines for performance improvement, quality planning, control, assurance and continual improvement make up the four main components underlying the concept of quality management. The means to achieve quality is as important as the quality of the end-product or service. Therefore, control of processes and quality assurance are utilised together with products to ensure consistent quality.


The International Standard for Quality management (ISO 9001:2008) adopts a number of management principles that can be used as a framework to guide a company towards improved performance. According to ISO, there are eight quality principles on which the quality management system standards of the ISO 9000 series are based on:

  • Principle 1 – Customer Focus
  • Principle 2 – Leadership
  • Principle 3 – Involvement of people
  • Principle 4 – Process approach
  • Principle 5 – System approach to management
  • Principle 6 – Continual improvement
  • Principle 7 – Factual approach to decision making
  • Principle 8 – Mutually beneficial supplier relationships